Troubleshooting

Related: Part Management

Job Management

Common Issues

Can’t access Submittal Dashboard

• Verify you have FE role permissions.
• Check you’re accessing the correct site (West).
• Contact IT if issues persist.

Part number search returns no results

• Verify naming convention (GM, Custom, WC).
• Check with EA for next number.
• Ensure correct part class search.

BOM Complete checkbox won’t check

• Verify all BOM line items have required fields.
• Check quantities are entered.
• Ensure all materials have Part Masters.
• Review for error messages.

Job won’t release

• Verify all three checks:
  • Field Dimensions Received
  • Shop Drawings Approved
  • BOM Complete
• Check Engineering Complete is checked.
• Ensure no error messages.